Gift certificates and redemption
Buy a gift certificate, send it to a recipient, and redeem gift value from the client account.
Gift certificates and redemption
Purchase a gift certificate for someone else, then use the same code box to redeem a real gift code toward your own account balance.
Transcript
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Purchase a gift certificate The public gift page lets anyone choose a preset or custom dollar amount and check out right there, with no account required at all to send one to someone. It's built specifically to be shareable, so a friend or family member can buy one for you without ever needing to sign up for the studio themselves first. Whatever amount is chosen becomes a real, redeemable code the moment checkout completes, delivered however that person chose to send it, whether that's straight to you or held for a later occasion. There's no separate admin approval step standing between purchase and a usable code. Redeem a gift code On your Credits and Billing page, the same code box handles both promo codes and gift codes, so there's only one single place to remember for either kind of code you might receive. Apply previews what the code is actually worth before anything happens to your balance, then Redeem and Apply adds it straight to your gift balance for real, once you've confirmed it's the one you meant to use. That gift balance can then be spent toward packages, memberships, or drop-ins just like a stored payment method would be, drawn down automatically at your next checkout without any extra step on your part.
Chapters
- Confirm the recipient email before purchase.
- Redeem from the account that should receive the balance.
- Contact support if a code was sent to the wrong email or already redeemed.
- Admins should treat comp gift certificates separately from paid gift revenue.